STEP Main board F5021 program reset by Shaanxi Sanjin Elevator

This is the project in Dubai UAE, the customer bought a new F5021 main board to his lift, but because of the OXFORD agreement(UAE local lift brand, but use Monarch system),the board can not run the lift.

Our team support client analysis the lift problems, helped to troubleshoot other problems of the elevator and confirmed that it was a problem with the program, so the team gave the solution as soon as possible:

Send the board to our engineering department immediately to help customers program the same program.

When the customer receives the programmed board, the elevator starts to run normally.